You can use the Diagnostic Data Viewer (DDV) to see when these log files are sent to Microsoft. We’ll update the table when that happens. In the coming months, Office apps running on macOS and iOS will be included. The following table shows which Office apps might send these diagnostic log files to Microsoft. We would process these files only in those situations where we think the additional information could be useful in resolving an issue. Note that even when you’ve enabled the processing of optional diagnostic data, Microsoft may not always collect these log files. These log files can be sent to Microsoft automatically if you have chosen to enable the collection and processing of optional diagnostic data by Microsoft. In those situations, it would be beneficial for those log files to be sent to Microsoft. For example, the additional information in these log files could help us identify the underlying reason why a user has a problem saving a file to the device running Office.
But this information is more detailed and helps provide more context about technical issues that might occur when using Office apps. This information is very similar to optional diagnostic data that may already be collected on the user’s device, depending on what privacy settings have been chosen. These log files contain information about the processes and components running in the application, and can help detect, diagnose, and fix issues and help make improvements to Office. When a user runs an Office app, such as Word or Excel, diagnostic information is collected and saved to log files on the user’s device.
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